The Patient Experience Library

 


Training Tracker

Use this tracker to find courses on patient experience and patient/public involvement.

These courses are not provided by the Patient Experience library. For further details, and to book places, please contact the course providers via the Details/Bookings link at the bottom of each course description.

This tracker is updated periodically. The last update was on Thu Apr 10th 2025 10:27.

Provider:
Care Opinion
Title:
Public online feedback for healthcare improvement
Location:
Online
Date:
Always open
Description:
The goals of this course are: To understand why traditional forms of feedback/complaint are often disliked by both patients and health/care staff, and have limited value for quality improvement; To become familiar with online patient feedback, and the Care Opinion platform; To understand both the benefits and the risks of public online feedback, and the range of impacts which result.
Audience:
For teaching staff
Details/Bookings
Provider:
EUPATI
Title:
Customised
Location:
Bespoke
Date:
Negotiable
Description:
Training tailored to your needs. We offer one-off customised training programmes or extended programmes with follow-up sessions. You decide!
Audience:
Professionals in academia and pharmaceutical industry
Details/Bookings
Provider:
EUPATI
Title:
EUPATI Essentials - Module 1
Location:
Online
Date:
Wed Sep 17th 2025
Description:
Module 1 – Establishing a successful relationship with patients.
Audience:
Professionals who already have experience with patient engagement.
Details/Bookings
Provider:
EUPATI
Title:
EUPATI Essentials - Module 2
Location:
Online
Date:
Wed Dec 10th 2025
Description:
Module 2 – Communication and cultural differences in the relationship with patients.
Audience:
Professionals who already have experience with patient engagement.
Details/Bookings
Provider:
EUPATI
Title:
Fundamentals
Location:
In person
Date:
Tue Jun 3rd 2025
Description:
Gain a basic knowledge of patient engagement, with an overall introduction to standards and best practice.
Audience:
Professionals in academia and pharmaceutical industry
Details/Bookings
Provider:
Healthcare Conferences UK
Title:
The Northumbria Way - A Culture of Continual Improvement of Patient and Staff Experience
Location:
Online
Date:
Thu Jun 12th 2025
Description:
Insight into the approach adopted by Northumbria Healthcare NHS Foundation Trust to developing an organisational culture that supports the continual data driven improvement of patient and staff experience.
Audience:
Health professionals wanting insight into measuring and improving the experience of the people who use and deliver services.
Details/Bookings
Provider:
Involve NE
Title:
PPI Masterclasses ​​
Location:
Bespoke
Date:
Negotiable
Description:
Through interactive sessions using theoretical frameworks and real-world examples, delegates are able to explore and develop their knowledge of PPI, whilst learning new tools and techniques.
Audience:
Healthcare professionals
Details/Bookings
Provider:
Involving People
Title:
Patient and Public Involvement
Location:
Bespoke
Date:
Ongoing
Description:
Bespoke training with modules covering the what, why and how of patient and public involvement and including how inequalities should be taken into account.
Audience:
Health system leaders, researchers and health professionals.
Details/Bookings
Provider:
NHS England
Title:
Shine a light on co-production
Location:
TBC
Date:
Tue May 27th 2025
Description:
The event showcases what can be achieved when people with lived experience and people who work for the NHS partner together. Each event shares a story of collaboration including top tips, what went well, the challenges faced, and how cooperation made a difference and led to improvements.
Audience:
People interested in co-production in healthcare.
Details/Bookings
Provider:
NHS England
Title:
Shine a light on co-production
Location:
TBC
Date:
Tue Jun 24th 2025
Description:
The event showcases what can be achieved when people with lived experience and people who work for the NHS partner together. Each event shares a story of collaboration including top tips, what went well, the challenges faced, and how cooperation made a difference and led to improvements.
Audience:
People interested in co-production in healthcare.
Details/Bookings
Provider:
NHS England
Title:
Various courses.
Location:
Online
Date:
Various
Description:
Learning and support for people who bring their lived experience to a voluntary role.
Audience:
Patient and Public Voice (PPV) partners and people with lived experience.
Details/Bookings
Provider:
NHS England Public Participation Online Learning Programme
Title:
Influence, Impact and Induction
Location:
Online
Date:
Ongoing
Description:
How to influence change and how to develop skills and confidence to make the most of the PPV partner role.
Audience:
People who are involved with NHS England as a Patient and Public Voice (PPV) Partner in an expert advisor role.
Details/Bookings
Provider:
NHS/FutureLearn
Title:
Working with People and Communities to Improve Health Outcomes
Location:
Online
Date:
Ongoing
Description:
Learn how to engage with different people and communities to reduce inequalities and ensure inclusive access to healthcare.
Audience:
This course is primarily designed for those working in the NHS and wider health and care systems in the UK. This includes clinical and non-clinical roles.
Details/Bookings
Provider:
Point of Care Foundation
Title:
Experience-Based Co-Design: Maternity and newborn care.
Location:
Bespoke
Date:
Negotiable
Description:
The EBCD course offers structured training in family-centred service design techniques and quality improvement.
Audience:
Clinical and non-clinical staff, researchers and patient partners.
Details/Bookings
Provider:
Shaping Our Lives
Title:
In house training
Location:
Bespoke
Date:
Negotiable
Description:
Tailored services such as training sessions, recruiting lived experience user groups, facilitating workshops, and evaluations.
Audience:
Organisations seeking user involvement
Details/Bookings

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