The Patient Experience Library



Our weekly newsletter brings you a top pick from the latest patient experience reporting, with a plain English summary to draw out key points. See our latest featured report here.

Sign up for the newsletter here.

Literature review services

Get a flying start with your own focus group and survey work by finding out what evidence already exists for the patient experience topics you're interested in.

Our concise and readable literature reviews help you to make sense of large volumes of evidence from multiple sources.

Please see some examples below.

Sleep and noise in hospitals:
a rapid literature review for the Royal Cornwall Hospitals NHS Trust
Public perceptions of NHS data use:
Rapid literature review

To find out how we could help you, please drop us a line at:


Our quarterly Patient Experience magazine offers thought-provoking comment alongside the best and latest research. If you're signed up for our weekly newsletter, you'll automatically get the quarterly magazine as well.

Download the latest edition of the magazine here.

Spring 2024:

Previous editions:


Our Inadmissible Evidence report reveals the double standard in evidence-based medicine, and explains why patient experience has to be taken more seriously.

Our Patient Experience in England reports summarise a year's worth of learning from patient experience, with analysis and links to source documents.

Patient Experience in England 2023

Patient Experience in England 2023