The Patient Experience Library

Patient safety in remote primary care encounters, multimethod qualitative study combining Safety I and Safety II analysis

Triage and clinical consultations increasingly occur remotely. We aimed to learn why safety incidents occur in remote encounters and how to prevent them.

Enter and View Report - Ealing Manor Nursing Home, 6 Grange Park, London W5 3PL

Monthly Feedback Report

We heard from 169 Greenwich residents about their experience of health and care services.

Enter and View Report - The Willows Nursing Home, 31 Osterley Park Rd, Southall UB2 4BN

Enter and View Report - Neem Tree Care Centre, 118 Oldfield Lane South, Greenford UB6 9JX

Parent Carers Experiences of Children with Emotionally Based School Avoidance (EBSA)

Healthwatch has been engaging with B&NES Parent Carer Forum since September 2022, when we first attended a parent carer cafe to hear from parent carers about their experiences. Following on from these regular engagements the Parent Carer Forum approached Healthwatch in Spring 2023 to undertake joint research around EBSA (Emotionally Based School Avoidance) to explore levels of understanding and support from GPs and schools in relation to this issue.

Exploring patient and caregiver perceptions of the meaning of the patient partner role, a qualitative study

Developing a shared understanding and respect for each other's motivations, experiences, and expectations is an important step toward successful academic researcher-patient partnerships. Therefore, this study aimed to explore patient partners' motivations for engagement and understanding of their role. We met this aim by inter- viewing 13 English-speaking individuals with lived/living experience of being patient partners on Strategy for Patient- Oriented Research projects. These individuals were identified through our database of previous study participants interested in future research opportunities. We analyzed the information gathered through interviews by identifying themes that arose among sets of interview questions. Our findings revealed that illuminating (i.e., sharing and draw- ing attention to) the lived/living patient and caregiver experience was central to how most participants defined the patient partner role and its purpose, value, and responsibilities. We also identified four other categories of moti- vations for becoming a patient partner and contributions that patient partners make to research other than shar- ing their lived/living experiences. Finally, interviews highlighted different types of meanings that could be attached to the title of patient partner. Based on our findings, we suggest that it is very important that academic researchers and patient partners take the time to discuss and understand each other's underlying motivations for partnering and their thoughts on the purpose, value, and responsibilities of the patient partner role. These early conversations should help unearth what research partners hope to get out of and feel that they can contribute to engaging and, through this, help establish two-way relationships focused on shared and valued goals.

Key Findings 2023

Founded in 2006 as an academic group in the Faculty of Brain Sciences at UCL (within the Department of Clinical, Educational and Health Psychology) in collaboration with Anna Freud, the Evidence Based Practice Unit bridges cutting-edge research and innovative practice in children's mental health. Over the last year, the Evidence Based Practice Unit has continued to publish research on children and young people's mental health in peer-reviewed journals, briefings and practical resources, and we are proud to share our highlights of this work within this Key Findings report.

A review of health and social care in women's prisons

The National Women's Prisons Health and Social Care Review was established in 2021, driven by a commitment to improve health and social care outcomes for all women in prison and upon their release. The review has been informed by women with lived experience, led by an independent chair, and guided by a multi-agency board with input from HM Prison and Probation Service, and NHS England.

Smart prescribing, harnessing technology in the fight against AMR

Antimicrobial resistance (AMR) is a threat to global health and security. This report examines a critical, but often under-represented area of the United Kingdom's approach to AMR - optimising antimicrobial prescribing. It considers how better digital approaches to the problem of AMR could act as a critical exemplar of applying AI-based tools and wearable technology for the betterment of society and discusses how technology can be harnessed to support optimal antimicrobial prescribing behaviours.