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The Patient Experience Library
Document title:
GP Online Triage, Patient Feedback Report
Source:
Healthwatch Warwickshire
Date:
July 2025
Details:
As part of the 10-year Health Plan the government has set out three key principles: hospital to community; analogue to digital; and sickness to prevention. With the focus on a move to digital transformation we have seen many Warwickshire GP surgeries implement an online triage system. While these systems can be highly effective and are valued by many patients, our engagement has revealed significant barriers for others. This report presents patient feedback heard from Warwickshire residents over the last nine months, highlighting the need for services and commissioners to address these barriers to prevent widening health inequalities.
Healthwatch Warwickshire
July 2025
As part of the 10 - year Health Plan the government has set out three key principles: hospital to community; analogue to digital; and sickness to prevention. With the focus on a move to digital transformation we have seen many Warwickshire GP... [more]
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Healthwatch North Yorkshire
28th May 2025
Healthwatch North Yorkshire, Enter and View Report, Hillcrest Care Home, Byng Road, Catterick Garrison DL9 4DW, 28th May 2025
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The Patient Experience Library
Document title:
Impact report, Progress and Gaps - What Families Say About Autism and ADHD Services
Source:
Healthwatch Birmingham
Date:
June 2025
Details:
Healthwatch Birmingham, Impact report: Progress and Gaps - What Families Say About Autism and ADHD Services, June 2025
Healthwatch Birmingham
June 2025
Healthwatch Birmingham, Impact report: Progress and Gaps - What Families Say About Autism and ADHD Services, June 2025
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https://pexlib.net/?248315
Healthwatch West Sussex
Healthwatch West Sussex, Annual Report 2024/25
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https://pexlib.net/?248314
Healthwatch East Riding of Yorkshire
Healthwatch East Riding of Yorkshire, Annual Report 2024/25
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https://pexlib.net/?248313
Healthwatch North East Lincolnshire
Healthwatch North East Lincolnshire, Annual Report 2024/25
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https://pexlib.net/?248312
Healthwatch Ealing
Healthwatch Ealing, Annual Report 2024/25
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https://pexlib.net/?248310
The Patient Experience Library
Document title:
Inquiry into medicines shortages in England
Source:
All-Party Parliamentary Group on Pharmacy
Date:
July 2025
Details:
This report into medicines shortages in England reveals the scale and severity of the issues facing patients, pharmacists and the wider NHS. It finds that medicines shortages have shifted from isolated incidents to a chronic, structural challenge. It finds that 96% of pharmacists spending increased time managing shortages and 92% report decreased patient satisfaction. Nearly two-thirds of pharmacists are contacting prescribers multiple times a day to resolve supply issues, while 40% spend between 1-2 hours daily managing shortages.
All - Party Parliamentary Group on Pharmacy
July 2025
This report into medicines shortages in England reveals the scale and severity of the issues facing patients, pharmacists and the wider NHS. It finds that medicines shortages have shifted from isolated incidents to a chronic, structural challenge. It finds that... [more]
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The Patient Experience Library
Document title:
Guide to high-quality community engagement for health and wellbeing
Source:
London Association of Directors of Public Health (ADPH London)
Date:
Spring 2025
Details:
Effective community collaboration is key to achieving health equity and addressing health inequalities. This handbook, commissioned by ADPH London's Community Champions Development Programme, which supported community champions coordinators during the pandemic, provides help and advice on how to achieve successful community collaboration.
London Association of Directors of Public Health (ADPH London)
Spring 2025
Effective community collaboration is key to achieving health equity and addressing health inequalities. This handbook, commissioned by ADPH London's Community Champions Development Programme, which supported community champions coordinators during the pandemic, provides help and advice on how to achieve successful community collaboration
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https://pexlib.net/?248308
The Patient Experience Library
Document title:
Review of patient safety across the health and care landscape
Source:
Department of Health and Social Care
Date:
July 2025
Details:
This independent review, carried out by Dr Penny Dash, looked at six bodies and how they work within the wider health and care landscape, with a particular focus on patient safety. The review was asked to consider whether there are overlaps and gaps in functions across organisations and make recommendations as to the future roles of the six organisations. The nine recommendations from the review focus on streamlining the patient safety landscape and improving accountability.
Department of Health and Social Care
July 2025
This independent review, carried out by Dr Penny Dash, looked at six bodies and how they work within the wider health and care landscape, with a particular focus on patient safety. The review was asked to consider whether there are... [more]
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