We built the Patient Experience Library because we wanted to bring patient experience into the light. A whole series of patient voice organisations are doing a great job but their reports are scattered across hundreds of different websites. Until we built the library, it was extremely difficult to get an overview of the UK's combined knowledge of patient experience.
Why does this matter? It matters because:
The Patient Experience Library is managed by Glenstall IT. We are a member of the Alliance for Useful Evidence, and are featured in NHS England's statutory guidance for Clinical Commissioning Groups.
We have brought together the whole of the UK's qualitative literature on patient experience. We have done so without government funding, and we do not accept advertising.
We also make reports available to download for free, grouped by the month they were added to the Library. A fair usage policy applies and there are no search functions available. For full access to the library's search functions, we ask for a subscription fee to help us cover our costs. Subscription details are available here.