Community health services are a critical part of the NHS. They include district nursing, end of life care, physiotherapy, podiatry, sexual health services, health visiting and much more. This extensive and diverse collections of services and specialisms provide essential services; and yet they are often overlooked and unknown. Every day community health services have around 200, 000 patient contacts - 13 percent of all daily activity in the NHS (Charles & Wickens, 2024). For the patients receiving care, community services are vital and, as we can see from the quote above, provide vital support at often very difficult times. Over 270 patients responded to our survey asking about the care they have experienced from the Kingston and Richmond NHS Foundation Trust (KRFT) community nursing team. This report attempts to analyse their feedback and to present the experiences of patients. It seeks to present the wonderful care that patients experience, the challenges that they face and potential solutions for how to improve the service.
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Community health services are a critical part of the NHS. They include district nursing, end of life care, physiotherapy, podiatry, sexual health services, health visiting and much more. This extensive and diverse collections of services and specialisms provide essential services;...
[more]