The Patient Experience Library

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Annual Report 2024/25

Healthwatch Gateshead

Healthwatch Gateshead, Annual Report 2024/25

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What trans and non - binary people told us about GP care

Healthwatch England

July 2025

Evidence already suggests that transgender and non - binary individuals often experience poorer health outcomes than the general population. After transgender and non - binary people shared with Healthwatch concerns about their interactions with the NHS, we examined the issue by focusing on people's experiences of GPs. GPs are the first point of contact for new physical and mental health issues. They also serve as the entry point for referrals to specialist clinics and prescriptions for gender - affirming healthcare. [less]

Evidence already suggests that transgender and non - binary individuals often experience poorer health outcomes than the general population. After transgender and non - binary people shared with Healthwatch concerns about their interactions with the NHS, we examined the issue by focusing on people's... [more]

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Caregiving in the US - Research Report

National Alliance for Caregiving (NAC) - AARP

July 2025

Family caregiving forms the invisible backbone of American communities, providing a critical foundation that sustains our nation's health care system and economy. This vast enterprise spans generations and touches every corner of society. More than 63 million adults provide ongoing care for aging parents, spouses with chronic conditions, or adult children with disabilities and serious illnesses - a staggering 45 percent increase since 2015. Among them, approximately 16 million sandwich generation caregivers balance care for both adults and children simultaneously. The faces of caregiving are as diverse as America itself. Middle schoolers juggle homework while helping a parent through cancer treatment. Working adults manage careers while caring for aging parents and raising their own children. Retirees dedicate their golden years to supporting adult children with disabilities. College students attend school while helping a parent through cancer treatment. Meanwhile, an estimated 91 million Americans care for children under 18 in their households - these are parents, grandparents, and guardians who often shoulder multiple care responsibilities at once (US Census Bureau 2023b). Together, this invisible workforce keeps our families strong and our communities functioning, representing an intergenerational network of support that spans the entire spectrum of the human experience. This report focuses on a critical segment of that spectrum: family caregivers of older adults, people with serious illness, and people with disabilities. [less]

Family caregiving forms the invisible backbone of American communities, providing a critical foundation that sustains our nation's health care system and economy. This vast enterprise spans generations and touches every corner of society. More than 63 million adults provide ongoing... [more]

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Impact of online patient access to clinical notes on quality of care, a systematic review

BMJ

26th May 2025

Access to electronic health records (EHRs) has the potential to improve the quality of care. Clinical notes, free - text entries documenting clinicians' observations and decisions, are central to EHRs. Sharing these notes may reduce information asymmetry, enhance transparency and empower patients. However, their impact on care quality remains unclear

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Priorities Report 2025 - 26

Healthwatch Southwark

2025

This report highlights the key health and social care issues affecting Southwark residents, drawing on a wide range of sources including community feedback, surveys, local data, and national and regional priorities. It explains how we've used these insights to shape our work for 2024 - 26

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Annual Report 2024/25

Healthwatch Lambeth

Healthwatch Lambeth, Annual Report 2024/25

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Youth Voice Report - Quarter 1 - 2025/2026

Healthwatch East Riding of Yorkshire

2025

Healthwatch East Riding of Yorkshire, Youth Voice Report, Quarter 1 - 2025/2026, 2025

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Lost in the system, The voices of refugees and asylum seekers on health and healthcare

Healthwatch Hertfordshire

July 2025

This research is the first locally to amplify the voices and experiences of refugees and asylum seekers with regard to their health and access to healthcare. The report highlights the experiences and needs of 32 Hertfordshire residents with asylum seeker or refugee status, and provides corresponding recommendations to local providers aimed at improving the experience and wellbeing of this cohort. [less]

This research is the first locally to amplify the voices and experiences of refugees and asylum seekers with regard to their health and access to healthcare. The report highlights the experiences and needs of 32 Hertfordshire residents with asylum seeker... [more]

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Annual Report 2024/25

Healthwatch Newcastle

Healthwatch Newcastle, Annual Report 2024/25

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East Harling and Kenninghall Medical Practice Feedback

Healthwatch Norfolk

June 2025

In June 2025 we visited both East Harling and Kenninghall Medical Practice sites to speak with patients about their experience with health and social care services. From these visits we received 16 reviews for the surgeries, 7 from East Harling and 9 from Kenninghall

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