In Year 4 of our project on patient and professional engagement with digital tools in primary care - our first under the extended contract with the Norfolk and Waveney Integrated Care Board - we explored experiences and views of the NHS App among two demographic groups with lower registration rates in the East of England: young people 16 - 30 and older adults 65 and above. We also examined patient awareness of the Shared Care Record (ShCR), including its use during appointments, and how GP practice staff engage with the system in daily practice. By analysing usage patterns, perceived benefits, and barriers, we aimed to better understand how to support greater uptake and sustained use of these digital tools - enabling more people in the region to manage their health better and access safer, faster and more personalised care.
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In Year 4 of our project on patient and professional engagement with digital tools in primary care - our first under the extended contract with the Norfolk and Waveney Integrated Care Board - we explored experiences and views of the...
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