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The Patient Experience Library
Document title:
Impact Report - Addressing people's concerns with GP referrals to hospitals in Birmingham
Source:
Healthwatch Birmingham
Date:
May 2025
Details:
Healthwatch Birmingham published a report in 2024 titled Local people's views on the referral process from general practice to secondary care. This report examined the positive and negative experiences of patients going through the NHS referral pathway in Birmingham. We found that people's experience of the referral journey, from getting a GP referral to accessing a referral appointment, can be lengthy. The entire process of getting a GP appointment, including the triage system and poor interaction with the GP, delays the referral process, increasing the time patients continue to suffer from their symptoms or condition. The challenges continue following a GP referral. Some people either do not hear back from the hospital, have their referral appointment cancelled, or find that the referral is mishandled or sent to the wrong department. As a result, a GP referral does not always guarantee access to the care a person needs.
Healthwatch Birmingham
May 2025
Healthwatch Birmingham published a report in 2024 titled Local people's views on the referral process from general practice to secondary care. This report examined the positive and negative experiences of patients going through the NHS referral pathway in Birmingham. We... [more]
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The Patient Experience Library
Document title:
Beyond Capacity, The Systemic Impact of Delayed Mental Health Discharges
Source:
Healthwatch Central Bedfordshire
Date:
May 2025
Details:
A Healthwatch Central Bedfordshire report exploring how discharge delays for mental health patients in acute hospitals affect patients, staff, and the wider healthcare system.
Healthwatch Central Bedfordshire
May 2025
A Healthwatch Central Bedfordshire report exploring how discharge delays for mental health patients in acute hospitals affect patients, staff, and the wider healthcare system
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The Patient Experience Library
Document title:
Healthwatch Lincolnshire Patient experiences
Source:
Healthwatch Lincolnshire
Date:
March 2025
Details:
This report has been produced by Healthwatch Lincolnshire to highlight the health and care experiences shared with us for the period 1 to 31 March 2025 where 188 comments were raised.
Healthwatch Lincolnshire
March 2025
This report has been produced by Healthwatch Lincolnshire to highlight the health and care experiences shared with us for the period 1 to 31 March 2025 where 188 comments were raised
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https://pexlib.net/?247618
The Patient Experience Library
Document title:
Behind Closed Doors, Shining a Light on Child and Adolescent to Parent Violence and Abuse (CAPVA)
Source:
Healthwatch Central Bedfordshire
Date:
April 2025
Details:
A report on the lived experiences of families affected by child and adolescent to parent violence and abuse in Central Bedfordshire
Healthwatch Central Bedfordshire
April 2025
A report on the lived experiences of families affected by child and adolescent to parent violence and abuse in Central Bedfordshire
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The Patient Experience Library
Document title:
Healthwatch Lincolnshire Patient experiences
Source:
Healthwatch Lincolnshire
Date:
February 2025
Details:
This report has been produced by Healthwatch Lincolnshire to highlight the health and care experiences shared with us for the period 1 to 28 February 2025 where 188 comments were raised.
Healthwatch Lincolnshire
February 2025
This report has been produced by Healthwatch Lincolnshire to highlight the health and care experiences shared with us for the period 1 to 28 February 2025 where 188 comments were raised
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The Patient Experience Library
Document title:
Pain management video summaries
Source:
Healthwatch Leeds
Date:
undated
Details:
Leeds Community Healthcare NHS Trust commissioned us to film four individuals to learn about their experiences with chronic pain, how they manage their pain, and the support they receive
Healthwatch Leeds
undated
Leeds Community Healthcare NHS Trust commissioned us to film four individuals to learn about their experiences with chronic pain, how they manage their pain, and the support they receive
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https://pexlib.net/?247615
The Patient Experience Library
Document title:
Corrigendum to Productivity of the English National Health Service 2022/23 update, CHE Research Paper 198
Source:
Centre for Health Economics, University of York
Date:
12th May 2025
Related document(s):
Details:
Centre for Health Economics, University of York, Corrigendum to Productivity of the English National Health Service 2022/23 update, CHE Research Paper 198, 12th May 2025
Centre for Health Economics, University of York
12th May 2025
Centre for Health Economics, University of York, Corrigendum to Productivity of the English National Health Service 2022/23 update, CHE Research Paper 198, 12th May 2025
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The Patient Experience Library
Document title:
Productivity of the English National Health Service 2022/23 update - CHE Research Paper 198
Source:
Centre for Health Economics, University of York
Date:
May 2025
Related document(s):
Details:
Healthcare expenditure is one of the largest elements, and a growing proportion, of public spending. In the context of limited resources, it is essential for patients and policymakers to understand the return on investment in health care. Productivity, the ratio of output produced to input used, is therefore a key performance metric for the English NHS. In addition, measuring NHS productivity growth is an important tool for assessing future funding needs. Finally, in the aftermath of the COVID-19 pandemic, evaluating the extent to which the NHS has recovered to pre-pandemic levels of productivity is of great policy relevance. In this report we extend previous investigations into NHS productivity growth carried out at the University of York. Embedded in National Accounting Systems, we use an index number approach, to calculate growth in both NHS inputs, outputs and productivity. Outputs are also adjusted for the quality of care provided. This report has two objectives, (1) to provide an update on NHS productivity between 2021/22 and 2022/23, and (2) similarly to last year's report (Arabadzhyan et al., 2024) to evaluate whether the NHS system has recovered from the effect of the COVID-19 pandemic by determining the productivity growth between 2019/20 and 2022/23.
Centre for Health Economics, University of York
May 2025
Healthcare expenditure is one of the largest elements, and a growing proportion, of public spending. In the context of limited resources, it is essential for patients and policymakers to understand the return on investment in health care. Productivity, the ratio... [more]
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The Patient Experience Library
Document title:
Roundwell Medical Centre Feedback
Source:
Healthwatch Norfolk
Date:
April 2025
Details:
In April we visited Roundwell Medical Centre to speak with patients about their experience with health and social care services. From this visit we received 22 reviews for the centre.
Healthwatch Norfolk
April 2025
In April we visited Roundwell Medical Centre to speak with patients about their experience with health and social care services. From this visit we received 22 reviews for the centre
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The Patient Experience Library
Document title:
Mental health inpatient settings, overarching report of investigations directed by the Secretary of State for Health and Social Care
Source:
Health Services Safety Investigations Body (HSSIB)
Date:
13th May 2025
Details:
In June 2023 the Secretary of State for Health and Social Care announced that HSSIB would undertake a series of investigations focused on mental health inpatient settings. This overarching report brings together and explores cross-cutting patient safety risks across the individual investigations.
Health Services Safety Investigations Body (HSSIB)
13th May 2025
In June 2023 the Secretary of State for Health and Social Care announced that HSSIB would undertake a series of investigations focused on mental health inpatient settings. This overarching report brings together and explores cross - cutting patient safety risks across the individual investigations
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https://pexlib.net/?247611
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